1. Introduction
Certly (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you use our website https://www.certly.co.uk (the “Site”) and our related services.We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. The information we collect
We may collect and process the following types of personal data:Identity Data – such as your name, title, and date of birth.Contact Data – including your email address.Technical Data – such as IP address, browser type, time zone settings, and other technology on the devices you use to access our Site.Usage Data – information about how you use our Site, products, and services.Marketing and Communications Data – your preferences in receiving marketing from us and your communication preferences.We do not collect any special categories of personal data (such as health, race, or religion) or information about criminal convictions unless required by law.
3. How we use your personal data
We use your personal data only when the law allows us to. Most commonly, we will use it to:Provide and maintain our services.Manage our relationship with you.Improve our website, products, and customer experience.Comply with our legal and regulatory obligations.Send you marketing communications (only where you have opted in).You can opt out of marketing at any time by clicking “unsubscribe” in our emails or contacting us at team@certly.co.uk.
4. Legal bases for processing
We rely on the following legal bases to process your data:
Consent – when you have given us clear permission.
Contract – when we need to process your data to perform a contract with you.
Legal obligation – when we must comply with a legal requirement.
Legitimate interests – when processing is necessary for our business purposes and your rights do not override those interests.
5. Sharing your data
We may share your personal data with trusted third parties, including:Service providers who help us operate our website or business.Professional advisers such as lawyers, accountants, and insurers.Regulators and other authorities, where required by law.We ensure all third parties respect the security of your data and process it in accordance with the law.
6. International transfers
If we transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
7. Data security
We have implemented appropriate technical and organisational measures to prevent your data from being accidentally lost, used, or accessed unlawfully. Access to your personal data is limited to employees and service providers who have a business need to know.
8. Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
9. Your legal rights
Under data protection law, you have the right to:Request access to your personal data.Request correction or deletion of your data.Object to processing or request restriction of processing.Request transfer of your data to another service.Withdraw consent at any time (where processing is based on consent).If you wish to exercise any of these rights, please contact us at team@certly.co.uk.You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
10. Contact us
If you have any questions about this privacy policy or our data practices, please contact: Certly
Email: team@certly.co.uk
Website: https://www.certly.co.uk
